Recruitment Active:
Institute of Banking Personnel Selection (IBPS)Syllabus & Exam Pattern 2026Updated: Sep 18, 2026

Institute of Banking Personnel Selection (IBPS) Customer Service Associates (CRP CSA-XVI) Recruitment 2026 Syllabus 2026 & Exam Pattern

Get the complete subject-wise syllabus, exam pattern, questions distribution, total marks, and marking scheme for Institute of Banking Personnel Selection (IBPS) Customer Service Associates (CRP CSA-XVI) Recruitment 2026 conducted by Institute of Banking Personnel Selection (IBPS). Download the official syllabus PDF below.

Selection Process
2 Stages
Preliminary Examination
100 Qs
Stage 1 Duration
60 minutes
Mode of Exam
CBT / Written

Institute of Banking Personnel Selection (IBPS) Customer Service Associates (CRP CSA-XVI) Recruitment 2026 Exam Pattern 2026

Subject-wise questions, maximum marks, and duration distribution

Subject / PaperNumber of QuestionsMaximum MarksDuration
English Language303020 minutes
Numerical Ability353520 minutes
Reasoning Ability353520 minutes
Preliminary Examination Total100 Qs100 Marks60 minutes

Frequently Asked Questions

Common queries regarding Institute of Banking Personnel Selection (IBPS) Customer Service Associates (CRP CSA-XVI) Recruitment 2026 syllabus, pattern, and preparation

What is the exam pattern for Institute of Banking Personnel Selection (IBPS) Customer Service Associates (CRP CSA-XVI) Recruitment 2026 2026?

The exam comprises 100 questions for 100 marks across key subjects with a time limit of 60 minutes. Check the table above for exact subject-wise distribution.

Is there negative marking in this exam?

Yes, standard recruitment guidelines apply negative marks (generally 1/3rd or 1/4th marks deducted per wrong answer). Candidates should only attempt questions they are confident about.

How can I download the official Institute of Banking Personnel Selection (IBPS) Customer Service Associates (CRP CSA-XVI) Recruitment 2026 syllabus PDF?

You can click the "Download Official PDF" button in the header of this page to view and save the official commission notification containing the complete syllabus.

Ready to Apply for Institute of Banking Personnel Selection (IBPS) Customer Service Associates (CRP CSA-XVI) Recruitment 2026?

Check eligibility criteria, educational qualifications, age limit, application fee, and important dates on the main job alert page.

Institute of Banking Personnel Selection (IBPS) Customer Service Associates (CRP CSA-XVI) Recruitment 2026 Syllabus 2026, Exam Pattern & Marks Breakdown | Result Intel